What is the Voice of the Customer (VOC)?
When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can ...
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9 Ways To Brainstorm Hundreds of Content Ideas
Oh content ideas. The near bane of every creators existence. You don’t know if your creation will resonate. You’re stumped ...
Retail Reimagined: 9 Trends for the Future of Physical Retail
The chatter of the “Retail Apocalypse” began long before the recent events of a global pandemic. However, the last year ...
Local Inventory Ads – Setup and Best Practice
Local inventory ads are one of the best features in Google Ads for turning online searches into in-store visits. This ...
Jobs To Be Done
In this chapter, you’ll learn about these plays: How to create a jobs-driven roadmapUsing job stories to solve specific design ...
SBA Expands Women’s Business Centers Nationwide
The US Small Business Administration (SBA) has announced the launch of 20 new Women’s Business Centres (WBC) across the United ...
5 Ways to Re-Engage Visitors On Your Website
It’s well known that it costs far more to acquire a new customer than to keep the customers you do ...
What Consumers Will Care About in 2021
The clear headline from 2020 is the ongoing ramifications of the COVID-19 pandemic and how consumers and business leaders have ...
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